Comprehensive Site Care and Maintenance
SitePlan is what keeps your website running smoothly 24/7. For a monthly rate, you get friendly customer service, technical support, reliable website hosting, SSL (https) encryption, daily backups, virus and spam protection, necessary updates to the LightSpree CMS and more.
SitePlan CORE
SitePlan PLUS
MONTHLY FEE
$95/mo
10% Off if Paid Annually
SitePlan CORE Includes:
Up to 30 Minutes of Creative and Development Updates per Month
4 G-Suite Powered Email Addresses, as well as the Bundled G-Suite Tools
All Monthly Updates, Customer Service, Technical Support, Website Hosting, Email Hosting and Security Features Listed Below
MONTHLY FEE
$150/mo
10% Off if Paid Annually
SitePlan PLUS Includes:
Up to 2 Hours of Creative and Development Updates per Month
8 G-Suite Powered Email Addresses, as well as the Bundled G-Suite Tools
All Monthly Updates, Customer Service, Technical Support, Website Hosting, Email Hosting and Security Features Listed Below
SitePlan is Required for a Minimum of One Year
Complete SitePlan Feature List
SitePlan is reliable, safe, secure and future-proofs your site for years to come.
Monthly Updates
Creative & Development Updates
Both SitePlan packages include a specific amount of time for updates per month performed by LightSpree’s design or development teams. Additional update requests after the allocated time is available, are charged at our regular hourly rate.
So what is considered an ‘update’? An update is a support request to make a change on your website like adding a page, inserting an image, or an event. An error or bug request is when you ask us to fix a that is broken on the site and are handled without reducing your bank of update hours.
Although you have complete access to manage your site, the LightSpree team is always available to help enhance or manage your site.
Creative Update Examples
- Creating New Homepage Features
- Creating Online Graphics to Support an Event
Development Update Examples
- Adding a New Page
- Changing the Navigation of Your Site
LightSpree Toolset Updates
The LightSpree Development Team is constantly creating enhancements and new features. As a LightSpree SitePlan member, you will receive all of these improvements for free. Updates to LightSpree are performed monthly, and won’t interfere with your site performance.
CMS Updates
Our platform is always evolving, so it is important that the core of each LightSpree site is kept up to date with the latest patches and fixes to ensure your site is always secure and running smoothly. These updates are performed monthly, and will never interrupt your site’s up time.
Customer Service
We’re available from 9am to 5pm CST on Monday to Friday via support system, phone and email. You will always reach a friendly, professional customer service expert. Our team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.
If run into an emergency with your site, whether it is after hours or not, we will escalate your request, and quickly respond. We want you to have peace of mind when choosing LightSpree and SitePlan.
Technical Support
Unlimited technical support await from the team that built your website from the ground up!
We believe in building websites perfectly from the get go, which helps to minimize problems later down the line. But our motto is expect the unexpected. With SitePlan, we’re here to help when the unexpected happens.
Website Hosting
FEATURES
Media Hosting for Video and Audio Files
Up to 50GB per account.
Additional storage available.
Daily Backups
Fast Loading Speeds
Internally Cache Pages for Extra Speed
Content Delivery Network Available
Hosting that Excels
Our hosting speeds are lightning fast, with tight security and excellent site support. Backups are created daily, making site recovery a snap. The backbone of our hosting service is optimized specifically to suit our LightSpree Toolset.
Reliability
With up time rates of 99%, our hosting is not only fast, it is reliable. Count on your site always being accessible.
Daily Backups
Your site is backed up daily, and with our one-button restore functionality, it is a snap to reinstate a previous site version.
Email Hosting
FEATURES
G-Suite Powered Email – Limited Addresses per Plan
more can be added to your account
Unlimited Forwards
Access to G-Suite Apps
(including Docs, Sheets, Drive and more)
Alternatives to G-Suite Available
Email Hosting
Our philosophy with all clients is to separate your email services from your web servers. In the event that you lose connectivity to either service, chances are the remaining service will still be active. We stand behind G-Suite from Google as our email provider. Not only does G-Suite have a nearly perfect uptime record, a G-Suite account gives you the power of their Enterprise Gmail and Google Docs for Business suite of tools– which offer a much more robust feature set than standard Google Docs.
Reliable, No-Hassle Email from Google
Each LightSpree account comes with a number of fully-functional email addresses and access to create unlimited system emails (such as info@ or accounting@, for example). These system emails do not have an inbox, but rather forwards to other assigned email addresses. Additional fully-functional email addresses can be added to your account for $6 per address a month.
We Are a 501 (c)(3). Doesn’t Google Have a Nonprofit Program?
As a 501 (c)(3), your ministry may be eligible for G-Suite for Nonprofits. LightSpree will help you work with Google to join their nonprofit program, but Google does reserve the right to deny participation in the program for any reason, at any time. To ensure our clients always have access to the resources, power and stability of G-Suite, the included account via our standard hosting plan will always apply, in the event your membership to the program is denied or terminated. View the program requirements at Google’s Join the Program page.
Security & Protection
At LightSpree, we have adopted a series of security best practices to keep your data and site safe.
SSL Comes Standard with Every LightSpree Site
Every LightSpree site comes with an SSL certificate installed, providing a layer of protection intended for money transactions. Our sites come standard with this layer, keeping everything from your registrations to prayers requests to pastoral care requests from prying eyes.
Bullet Proof Security Measures
LightSpree sites are scanned regularly for malware and other malicious programs. In the event that your site is infected, it will be immediately cleaned and resolved.
Strong Password Enforcement
Create complex passwords. It’s one of the best things you can do as far as web security. We go to great lengths to ensure that our clients use strong passwords.
Limited Login Attempts
Brute force attacks are some of the most common ways that attackers gain access to a WordPress site. We protect against this both at the site and server level; multiple failed attempts means malicious users can never get inside.
Intelligent IP Blocking
Intelligent IP blocking on our security systems detects intruders and blocks them across all LightSpree sites within seconds. So your site’s protected from hackers before they even try to attack your site.